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Franchises Group Ownership & Moderators - Issue Resolved! ๐ŸŽ„

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  • Obi-Two
    Super Moderator

    • Jun 2024
    • 51

    #1

    Franchises Group Ownership & Moderators - Issue Resolved! ๐ŸŽ„

    Hey everyone,

    I need to share something important about franchise social groups โ€“ and be completely transparent with you all.

    The Reality:
    When I set up your franchise social groups, I planned to transfer full ownership to each of you, so you'd have complete autonomy. Unfortunately, I've discovered that Vbulletin 6 has a bug that prevents this ownership transfer from happening.

    What I Know:
    This is a known issue affecting the platform (not something I did wrong, thankfully! ๐Ÿ˜…). Other vB6 communities are experiencing the same limitation. I'm in contact with Vbulletin support to get this resolved.

    What You Should Know:
    Your groups ARE working properly. You have moderator access, which gives you everything you need to run your franchise space effectively:
    - Manage members
    - Post and moderate content
    - Customize settings
    - Build your community

    The ownership limitation is mainly a technical/administrative thing on the backend.

    My Promise:
    I'm committed to getting this sorted. Once Vbulletin releases a fix, I'll transfer ownership immediately. In the meantime, if there's ANY permission or capability you need that you don't have, tell me and I'll make it happen.

    We're building something great together, and I won't let a software bug derail that. Thanks for understanding! ๐Ÿ‘ป

    Questions? Fire away below.

    - Obi
    Administrator - The UK Ghostbusters
    Teaboy - Greater Manchester Ghostbusters
  • Obi-Two
    Super Moderator

    • Jun 2024
    • 51

    #2
    Group Ownership & Moderators - Issue Resolved! ๐ŸŽ„

    Hello everyone,

    In a Christmas miracle, we've successfully implemented a fix for the group ownership and moderator issues many of you reported!

    What's Fixed:
    • Group owners and moderators now display correctly in the admin interface
    • Group management functions are fully operational again
    • All pending ownership transfers should now process properly
    What You Need to Do: If you were affected by this issue:
    • Check your Notifications Centre for any pending group ownership requests
    • Group owners: You should now be able to manage your group moderators normally
    • If you had previously tried to add moderators, please verify they now appear in your group's manager list
    For Group Owners: The "Manage Group Managers" function is now working correctly. You can add, remove, and manage moderators as normal.

    If you experience any remaining issues with group management, please let us know, and we'll investigate.

    Thank you for your patience while we tracked down and resolved this issue!
    Administrator - The UK Ghostbusters
    Teaboy - Greater Manchester Ghostbusters

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