📧 Email Issues with Microsoft Addresses (Hotmail, Live, Outlook) – Please Read

[Obi-Two]

Hi everyone,

We wanted to make you aware of an ongoing issue affecting our forum's mail server.

Currently, emails sent to Microsoft-based addresses (including Hotmail, Live, and Outlook.com) are being blocked or bounced back. This means that new users with those email accounts may not receive their validation emails and some notifications (such as password resets or thread alerts) may also fail to arrive.

We're actively working to resolve this with our hosting provider and hope to have the issue rectified soon.

🔧 In the meantime, we've taken the step of manually promoting any affected users who were stuck waiting for validation — so if you registered recently and couldn’t get past the verification step, you should now be able to log in and post as normal. If you're still having trouble, please reach out to us via our Facebook page:
👉 facebook.com/theukgb

Thanks for your patience and continued support while we get this sorted!

— The UK Ghostbusters Admin Team 👻

[Obi-Two]

Hi everyone,

Good news! We’ve made some updates behind the scenes to help fix the recent problems we were having with emails not being delivered — especially to Microsoft email addresses like Hotmail, Live, and Outlook.

The issue was related to something called a DMARC policy (this is just a security setting that helps email providers know that our messages are genuine and not spam). We’ve now updated that policy, and everything seems to be working properly again.

✅ As a result, email verification has been turned back on, and new members should now receive their confirmation emails without any issues.

We’re really sorry for any confusion or inconvenience this caused — especially to anyone who was stuck waiting to activate their account. Thanks so much for your patience while we got it sorted!

If you have any further problems getting forum emails, feel free to message us or reach out via our Facebook page:
👉 facebook.com/theukgb

— The UK Ghostbusters Admin Team 👻